Contact Us

The problem isn't always the people. It's the system they're working in.

Skills shortages. Underemployment. Institutions producing qualifications the market doesn’t need. Workforce development strategies that look good on paper but produce little lasting change.
These challenges almost always trace back to the same root: misalignment between education and labour market realities, between policy intention and institutional capacity, between what is being built and what is actually needed. The Alignment Practice works with governments, institutions, and development organizations to address that root, not just the symptoms. 

Who is This Service For?

Government agencies and public sector organizations

Public sector institutions dealing with workforce performance gaps, implementation failures, or systems that are not supporting the people responsible for delivering results.

NGOs and Development Organizations

Organizations managing donor-funded workforce or capacity building programs that need a consultant with direct public sector experience and a structured delivery approach.

Educational Institutions and Training Bodies

Institutions working to align their training systems and curriculum with real labour market needs and workforce development priorities in the Caribbean region.
  • OFFER 01

Workforce Development Strategy

Strategic advisory support to help organizations and institutions build more effective workforce development approaches, with a clear focus on aligning training investments, institutional structures, and skills priorities with actual labour market demand.
This is not generic training advice. It is grounded in the deep practical experience Dr. Charles built as Permanent Secretary overseeing national TVET reform in Saint Lucia, understanding both the policy and the institutional complexity that separates intention from outcome.
Who it's for:
  • Government agencies and ministries
  • Educational and training institutions
  • NGOs and development organisations
  • Regional and international development bodies
  • OFFER 02

Skills Gap Analysis

A structured process to identify where workforce capabilities and organizational or labour market needs are diverging and what that means for training priorities, workforce planning, and institutional investment.
The goal isn’t more data. It’s the clarity that allows institutions to make better decisions about what to build, what to change, and where effort is currently being wasted.
Focus areas:
  • Workforce capability assessments
  • Emerging skills identification and labour market trends
  • Training needs analysis and future workforce readiness
  • Alignment between qualifications and employment pathways
  • OFFER 03

Labour Market Alignment

Many institutions continue to produce graduates and qualifications that are poorly matched to industry realities, resulting in underemployment, talent shortages, and growing frustration on all sides.
Labour Market Alignment focuses on bridging that gap: building stronger connections between workforce development systems and the sectors and employers who need the talent they should be producing.
Focus Areas:
  • Education-to-employment pathway design
  • Industry engagement and employer collaboration
  • TVET system alignment and programme responsiveness
  • national workforce development strategy
  • OFFER 04

Public Sector Alignment Workshops

Workshops specifically designed for public sector teams and government institutions, addressing the challenges that tend to be endemic in government environments: implementation gaps, role ambiguity, cross-departmental silos, and the persistent disconnect between policy design and policy delivery.
What participants leave with:
  • Improved cross-functional alignment and collaboration
  • Greater role clarity and accountability structures
  • Stronger implementation focus
  • More honest conversations about what is and isn't working
  • OFFER 05

Institutional & Policy Advisory

Advisory support for institutions navigating strategic transitions, policy implementation, or organizational strengthening. Focused on building the internal alignment that allows strategy to move from intention to execution and stay there.
Focus Areas:
  • Institutional strengthening and capacity building
  • Strategic planning facilitation
  • Policy implementation alignment
  • Cross-functional coordination and stakeholder engagement

Frequently Asked Questions

01   What does workforce development strategy support actually involve?
It involves reviewing how your organization plans, develops, and deploys its workforce and identifying where the gaps between intention and execution are creating performance or retention problems. The output is a practical strategy built around your institution’s specific context, not a generic framework.
Standard HR consulting focuses primarily on policies and processes. This work focuses on the alignment between workforce systems, institutional structures, and the real conditions people are working in. The starting point is always what is actually happening inside the organization.

Yes. Workshops are designed to be delivered in house, across departments, or at multiple locations depending on the size and structure of the organization. Virtual delivery is also available for organizations operating across different islands or regions.

Yes. Dr. Michelle Charles has direct experience working within the frameworks and accountability structures that come with donor-funded programs. She understands how to deliver within defined scopes, timelines and results frameworks.

It means building workforce development strategies that are connected to what the economy, private and public sectors actually need from the people coming through education and training systems. It closes the gap between what institutions are producing and what employers and government organizations need.

It depends on the scope of work. Some organizations need a focused three-month advisory engagement. Others need ongoing support across a full planning cycle. The engagement structure is agreed based on what the organization actually needs.

The First Step Is a Conversation

If your institution is navigating any of these challenges, or if you’re not yet sure exactly where the problem lives, the first step is a conversation.
Book a Consultation